I was geting started with Opalis’ Remedy Integration Pack and found that I could not get a connection to my AR server. I copied in the AR System DLLs into my Action Server and Clients per IP instructions, but no go.
After talking with Microsoft Support I obtained a yet-to-be documented issue when connecting to Remedy port-mapper. You will need to create a System Environment Variable called “ARTCPPORT” with the value of your Remedy TCP port. I believe this is usually port 4190 by default. This needs be created on any Opalis Action Server and Client making AR connections.